Privacy Policy
Last updated: August 11, 2026
Privacy Statement. This Policy describes how VI Towing & Recovery handles personal information you share with us through https://clevelandroadsideassistance.com.
What We Collect. When you contact VI Towing & Recovery, we collect the contact information you provide. We also log basic technical data needed to operate the Site.
Use Cases. Information is used for customer communication, service delivery, Site operations and improvements, and legal compliance.
Text Messaging Terms. VI Towing & Recovery may text customers who have opted in via a mobile number and an on-site consent checkbox. Messages relate to your inquiry or service and the count varies by activity. Message and data rates may apply. Reply STOP to cancel anytime, or HELP for help. Agreeing to receive texts is never a requirement to purchase. We protect your number and never sell it or hand it to third parties for marketing.
Sharing. VI Towing & Recovery does not sell personal information. We may share data with service providers who help us operate (e.g., email and analytics) under confidentiality obligations, and as required by law.
Tracking Technologies. Cookies and similar technologies help operate the Site and gather usage information. Browser controls let you manage or block them.
Protecting Your Data. We take reasonable steps to safeguard the information we hold. Despite these efforts, no system can be guaranteed fully secure.
Your Choices. Where required by law, you may access, correct, or delete personal information we hold. Reach out to exercise any such right.
Minors. This Site is intended for general audiences. We do not knowingly collect data from children under the age of 13.
Third-Party Content. External links may appear on the Site. We don't control or endorse the privacy practices of linked sites.
Policy Changes. This Policy may be amended. The current version is always accessible on this Site.
Privacy Contact. For privacy-related questions, reach VI Towing & Recovery at [email protected].